Excellent customer service. Great peace of mind.
Flew our 9 year old Vizsla, Whisky, from LAX to LHR last summer. Great service from the veterinary requirements to the actual moving of the the dog. literally door to door service and a happy boy at the other end.
Fast forward to March 2024 and need to take him to South America.
Had the complete run around from the airline and UK providers trying to work out how best to do it; crate dimensions allowable; excess baggage or cargo? . Called Brady who gave me chapter and verse. Great customer service ! 🙂
Perfect in every sense
Ozzy our son’s French bulldog travelled from LA to Quebec City Canada with Tailwind.
Alex was responsible for the trip and we give him a 100% note.
From the start he was professional and showed deep concerns about the safety of Ozzy.
He helped us get everything needed from vaccins to ground transportation.
During every hour of the trip they send us photos of Ozzy in the different locations he was.
Brady and the Tailwind crew are the BEST – Dogs to Australia
We got caught up with the change in quarantine rules for rabies in Australia. It took us over a year to get our two dogs imported there, but Brady was with us all the way. He provided great advice and was always there in support. He was also very flexible with what we wanted to take care of, and what Tailwind could help us with. We so appreciated his sending us photos of the dogs on their way to the airport; knowing that they were in safe hands and being taken care of was greatly reassuring. Cannot recommend them more highly.
Mainland to Hawaii
I had a wonderful experience working with Tailwind Global Pet Service and specifically with Brady. I needed 4 dogs boarded and shipped with health certificates to Hawaii last minute and he was able to schedule and handle everything. The dogs arrived safely and on time. I highly recommend their services. Thank you Brady!!!
Last minute saviors
Kim and her staff are wonderful true professionals. I had arrangements to ship my two boys (dogs) to California from Guam. At the last minute, my family could not pick them up as they were arriving in LAX late at night. This happened over the weekend and the staff put me in contact with Kim, as I was in a time crunch. She was able to get my boys scheduled for pick-up from the airport and boarded for the evening. This was a huge life saver, I’m extremely happy I used Tailwind. My boys arrived refreshed happy and healthy. Thank you Tailwind!
Amazing Service without the BS.
After self managing my own export I just needed to get my dog on the last leg to Australia. I’d been screwed over by 2 other companies trying to charge me almost 9k for boarding, USDA vet visit and a trip to the airport (this didn’t even include the airfare) after I’d done all the hard work of getting the permits and booking Quarantine.
Brady ran into my friend after we booked the kennel club and in minutes saw what was needed and had it sorted for half the price. This also included her second to last vet visit and second flu vax as well as an airfare and no stress (which wasn’t in either of the 9k quotes and I was still having to organise those from Australia)!
The in house vet visits saved me so much stress (and money) and I didn’t have to organise anything more other than leave it with Brady
I was able to set and forget My girls last part of the journey to Australia. Can’t say think you enough for your professionalism and no bulls**t approach that saved me so much stress and money.
best team ever, Brady is absolutely the best.
guys,
i dont ever leave reviews but wasn’t. simple to bring. HABIBI from China to Miami .
Brady and his team make it happen.
they are Most reliable people, i meet for long time.
gods bless them. i will give them 10 from five……………………….
can 1000% trust their word.
Great job!
We have imported several dogs from Taiwan. Brady has done an excellent job for us each time. Thank you!
Great service, a joy to work with
We arranged the transport of our dog Watson to Australia through Tailwind Global Pet. They did an outstanding job! We dealt with Brady, who was wonderful to work with. He was always there for us to answer any questions we had, even on his days off, and he made sure that everything went smoothly. Their prices are also very competitive, so if we ever need to move our dog again, we won’t look any further than Tailwind Global Pet.
Excellent Service and Coordination!
We don’t have words to express how grateful we all the effort and the amazing work Brady and the team did to help us bringing Luna to Australia. We could not do it without your help and we don’t regret having chosen this company – it was definitely the best decision. We are super grateful to Brady, he is an amazing and very professional person. He was super attentive in terms of sending us updates about Luna. We are recommending your company because we think you are the best if you want to relocate your pet. After moving from LA to Australia, Luna has been a super active and happy cat. Thanks again for everything!